Northern Tool + Equipment in Hoover, AL Open now

Reviews about Northern Tool + Equipment

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  July 23, 2020, by Robert Auer
  First time walking into a Northern Tool store. I went there to purchase a blower fan for a wet floor. Web site said in stock, store said seasonal and would have to order. Ok, so I ordered this and to save shipping had it shipped to store. This took 2 days shy of 2 weeks. I now understand why there parking lot is always empty, and Harbor Freight is always full. Clean store, terrible service, and not impressed with employees either in store or in customer service. I will say, it seems more about company procedures than employee's fault.
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  November 19, 2019, by Richard Adkins
  3.5 stars if I could. It took a week longer than what they quoted me and the mechanic never called back when he said he would. but I am very satisfied with the way they handled the situation they waived the fee and said they wanted me to be satisfied and the mechanic did a awesome job fixing my go kart. I will take the extra time any day if my equipment gets fixed properly and the store stands behind their work. With all that said I appreciate the management looking for costumer satisfaction and appreciate the way they handled the situation thanks