Henig Furs in Hoover, AL Closed now

Reviews about Henig Furs

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  October 12, 2019, by Carol Calhoun
  I am very dissatisfied with the staff at Henig. I purchased a Blue Iris Stroller with a written promise to add a detachable belt pocket to pocket. I made the purchase on 12/22/15, supposedly the coat would go out immediately to shorten the sleeve and to add the belt Natalie promised it would take about a week and she would call. Never heard from her unless I initiated contact. The coat was not sent out until January then she claimed the skins to match were ordered. She said bring the coat back in after the season and we will attach the belt. Today I visited the Hoover store to drop off the coat and was told that the skins had not arrived (5 months later), I asked her to call me when the skins were available she agreed. Fed up with lies and rudeness, I called Montgomery store, spoke with Michael who sarcastically conducted his conversation saying you are the one who asked for the belt and I can't order skins until I see the coat, (in essence the skins were never ordered). I left the coat at Hoover so it could be viewed by Michael. I will never do business with Henig Furs again, not for storage or conditioning. I also purchased a custom made hat that never materialized. I eventually got a refund after being given the run around about delivery. The excuse given by Natalie was, I don't have any control over the manufacturing. I say if you don't have control don't make promises and collect money.